No compatible disk for intel optane memory. We'll try to help you in any way we can. The SSU is finally showing the BIOS mode as UEFI, but the Optane module still is not detected in BIOS or Windows 10. I found some topic in Acer forum about this question. Oct 2, 2018 · So the Optane application is still saying that the is no compatible disk. optane 32gb, the difference i have noticed is that in the bios of the b360 motherboard i can't find remapping option like in z270 , i can only select to enable optane at bois, but underneath it there is no remapping option Jul 13, 2019 · Intel oneAPI Toolkits Private Forums; All other private forums and groups; Intel AI Software - Private Forums; GEH Pilot Community Sandbox; Intel® Connectivity Research Program (Private) Intel-Habana Gaudi Technology Forum Jul 15, 2019 · oh i see, my HDD is install on SATA2 port, but if it unavailable why still boot to Windows ? maybe i will try change to M2_2 slot Oct 7, 2018 · Here are the things you asked for. Intel Core i5-8250U 1. What I know is that my Intel Optane is read in the BIOS but is not readable in Device Manager. 6Ghz. asrock z270 extreme04. Use the ID associated to the Intel® Optane™ Memory. This will start the cleaning process. You have to format this drive (low-level format), then initialize it using GPT partition style and with only one partition. Leon Jul 14, 2019 · Looks that every thing you did is correct. May 12, 2020 · it says in intel rapid storage technology that my system is intel optane memory ready but no modules were detected and asks me to install a compatible module Dec 17, 2018 · Intel oneAPI Toolkits Private Forums; All other private forums and groups; Intel AI Software - Private Forums; GEH Pilot Community Sandbox; Intel® Connectivity Research Program (Private) Intel-Habana Gaudi Technology Forum Sep 26, 2018 · Quick Summary: Intel Optane is a new, superfast memory module. In order to do so, please go to your BIOS and navigate to the Peripherals tab and enter into the Intel(R) Rapid Storage Technology Jan 25, 2019 · Hi, I tried deleting all the extra partitions and kept only one partition (C:) still it didn't work. 12GB RAM. I recently migrated to a newer disk : Corsair M2 Nvme ssd on which windows is installed and am using 2 HDD as storage drives. Run the command clean all to start the cleaning process. Sep 27, 2018 · Hi JesseB, Thank you for posting in the Intel® communities. Follow MSI Pro Cast#14 –Intel® Optane™ Memory Tutorial to set BIOS setting and enable Optane. However, for some reason it's not recognized in the OS. 2' ! 'Standard SATA AHCI Controller' current is hidden. Before that I even tried creating empty space immediately after C: drive. I will try contacting Acer support. Just that the SSU report was taken when the optane memory was a primary volume. Please take note of the index number associated to the module. Although you have included lot of information, some points are not clear for me: I can see that both your drivers - the Samsung SSD and the Toshiba HDD are bootable drives. Even if I try other solutions, my module will only work on HP motherboards and not ones built by Acer or by anot Mar 26, 2019 · Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Jun 27, 2018 · hi this is the report . Laptop systems are not the same as Desktop computers, I also tried the Diskpart Clean All and it didn't detect the drive styill Jan 26, 2019 · Regards, Diego V. Considering the fact that the issue is still happening even after trying all the suggestions, it would be better to contact Acer* as you mention. Run the command diskpart. I'm in the process of contacting Acer support to see if my particular model is compatible with Optane Memory, but I think I found my problem. Run the command list disk to display all disks in your system. If you ever have any additional question about the Intel® Optane™ Memory, feel free to open a new thread. Optane memory module)command and then clean all. 2tb barracuda. Please check if it is recognized in BIOS. inf and select install from drop down menu. Did you change something or everything was already set correctly? Regarding to the option that you cannot find in BIOS, unfortunately I cannot tell you where it is as I don't have access to any MSI* motherboard. 1024 or later. Sep 27, 2018 · Connect the Intel® Optane™ Memory again in the system. To answer your question: I do have an option in my BIOS to switch my SATA mode to "RST with Optane. Jan 21, 2019 · If the BIOS is correctly configured but it still appears as Legacy, it may be related to the Disk 0 using MBR partition style. Article ID 000025074. But here is what you requested. This should wipe the drive. After installing the drivers, I end up with a "No Compatible Disk for Intel Optane Sep 28, 2018 · That's perfect. Although it is strange that msinfo32. " Does that mean my laptop is Optane ready? -It means that your BIOS includes options that are related to Optane, but we cannot assure you that the hardware will Jul 14, 2019 · I Have checked again the attached images. I have contacted Gigabyte but am still waiting for a response. But I am trying to accelerate Disk 0, my boot drive. Intel Customer Support Technician Under Contract to Intel Corporation Aug 31, 2019 · 2- I just checked my disk properties and I can see both are GPT type partitions. The main benefit of Optane is improved storage performance. The Intel® Optane™ Memory should be listed there. After checking the log file attached, I noticed that your system is in Legacy mode. Search for the option Intel(R) Rapid Storage Technology and enter. I'd now like t Jan 23, 2019 · Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Oct 31, 2018 · Hi MuhdIzzat, Thank you for the information I can see now that the system is in UEFI mode, however the Intel® Optane™ Memory is still unrecognized by the OS. So, you don't need to uninstall this software. Oct 2, 2018 · Hi JesseB, Thank you for the information. - The Aug 3, 2019 · I think i have the BIOS configured right. Please check if you can see it in Disk Management. I plugged it in, searched my BIOS for the drive AND FOUND IT!!! Turns out the module was defective and now I'm enabling as we speak! Thanks a ton for your help, Diego! I greatly appreciate it! Oct 10, 2018 · I just converted the secondary drive to GPT and it is currently not installed in the system. i have ran the intel SSU it is attached to this post. This is just a friendly reminder that your case remains open. Oct 3, 2018 · Hi JesseB, Thank you for the screenshot. txt. Support for Issues Related to Intel® Optane™ Memory Dec 27, 2018 · Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert! Looking for our RealSense Community? Click HERE The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here Jul 14, 2019 · I dont know what device should i uninstall driver like you said because all driver are lastest '17. Best regards, Josh B. Your Intel® Optane™ Memory is detected as a storage device. Run the command select disk <ID>. Dec 13, 2018 · Hello NBenn2, Thank you for contacting Intel® Technical Support. Intel Customer Support Technician Under Contract to Intel. But I did see a difference in the BIOS when I removed the Optane module. If you ever have another issue or any question about the Intel® Optane™ Memory, please don't hesitate to open a new thread. Nov 20, 2018 · I was not able to located the Intel® Optane™ Memory disk in command prompt and in the Disk Management. Do you think changing slot will not my PC boot correctly? May 12, 2020 · I can't see Intel Optane memory in your SSU report. Oct 10, 2018 · Sorry about the long break. Shubham Singhal Jul 15, 2019 · Reinstalling Windows before installing Optane Memory will not make any difference. Leon. I think the problem is i reinstall Windows 10 when Intel Optane is installed, maybe i should take off Optane, reinstall OS them install Optane again ! Mar 26, 2019 · Hello JLor0, Thank you for your reply. im using Windows 10 x64 . Thanks for the help! Dec 16, 2018 · Hi, after installing windows 10 and trying to enable my optane memory drive when i execute the driver it says " Your system is not optane memory ready. From the previous screenshot, it should be the disk 1. Update the RST driver. 2 device to be read properly. by making it a primary volume. The Intel® Optane™ Memory won't work Jul 15, 2019 · Looks that every thing you did is correct. You didn't c Jan 25, 2019 · Hi guys at intel ! I recently owned a 16GB optane stick. Dec 17, 2018 · The Intel® Optane™ Memory should be listed there. . Since you know the diskpart command and list disk command, I would use select disk 1 (i. Mar 26, 2019 · Hello JLor0, Thank you for contacting Intel® Memory & Storage Support. My first recommendation, considering the fact that you are using a laptop, is to contact the manufacturer to get proper assistance on configuring it for the Intel® Optane™ Memory. The Intel® Optane™ Memory should be included in the list and it may appear like INTEL MEMPEK… Jan 22, 2019 · 1,443 Views. This will select the Intel® Optane™ Memory. Oct 12, 2018 · Intel oneAPI Toolkits Private Forums; All other private forums and groups; Intel AI Software - Private Forums; GEH Pilot Community Sandbox; Intel® Connectivity Research Program (Private) Intel-Habana Gaudi Technology Forum Aug 13, 2019 · I've attached all my screenshots and what not below. Configuring laptop systems is not the same as Nov 21, 2018 · Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Jul 15, 2019 · Thanks for your help ! I appreciate. According to the screenshots, it looks like the module is indeed recognized by the BIOS as the Port 21 is not available when it's not connected. Please confirm your primary drive, contains at least 5MB of continuous unallocated space at the end of the bootable drive. 1TB HDD. But it's updated to latest version on their website. In order to do so, please go to you Hi @DiegoV_Intel , I was so fixated on the RAID that I totally forgot to check whether the HDD was in GPT. Now, try to enable Optane again. So I just thinking, change positions of the SSD and Optane (First uninstall installed Optane memory). I can see from the report file attached that indeed, the Intel® Optane™ Memory is recognized by the system, however it's not recognized as an NVMe* device. Sep 28, 2018 · Run the command list disk. Mar 20, 2019 · Hello JLor0, Thank you for contacting Intel® Memory & Storage Support. Clean all didn't worked Jun 5, 2020 · From the diskpart prompt you will need to select a disk disk number (for instance, if the Optane Memory 16GB + drive is Disk 1, you would type select disk 1) and press Enter. May 6, 2020 · Try to wipe your Optane memory, to delete the old enablement: Open Administrator Command prompt. If you want install Optane Memory, you should ask Acer if your laptop is compatible. I shared this information with you b Sep 28, 2018 · Hi ARANDIR, Thank you for posting in the Intel® communities. Take note of the disk index associated to the module. Nov 18, 2018 · Run the command list disk. Anyhow, I'm glad to kn Jul 16, 2019 · Intel oneAPI Toolkits Private Forums; All other private forums and groups; Intel AI Software - Private Forums; GEH Pilot Community Sandbox; Intel® Connectivity Research Program (Private) Intel-Habana Gaudi Technology Forum Jan 23, 2019 · Hi DiegoV, just want to tell you that i tried with both 1. And change positions, then update bios and etc as you said. Intel® Optane™ memory is supported to accelerate the following drive types: a single SATA drive, or. optane memory uninitialised (as you have mentioned) 2. I can see also the correct status in Disk Management and in Command Prompt. Oct 1, 2018 · Hi ARANDIR, That's perfect. Last Reviewed 10/26/2022. My BIOS don't have that button to enable optane like They are showing in manual. The disk_index is the index you got in the previous step. Run the command select disk <disk_index> to select the Intel® Optane™ Memory. Sep 28, 2018 · Hi ARANDIR, Thank you for the information. This command will May 22, 2019 · After confirming your Intel® Optane™ Memory is duly installed as per your OEM’s recommendation, please run again the Intel® System Support Utility for Windows* and send us the SSU logs. As we understand, you need assistance with your Intel® Optane™ Memory. I'll try to help you with the process. Aug 31, 2019 · After the BIOS update the Optane Memory should be recognized in Bios. Download from Microsoft Store and install the Intel Optane Memory and Management. Run the command select disk . I have seen this behavior when the Intel® Optane Dec 17, 2018 · Run the command list disk to display all your drives in the system, including the Intel® Optane™ Memory. Now enable Optane Acceleration. Thank you for your help, low-level formatting was actually the solution. I will attach a screenshot from the RST application and the Optane application. You are right, sometimes the Windows* tool reports the system as UEFI when it's actually Legacy, that's why we always ask for the SSU report. Your Samsung* 970EVO Plus is not compatible with Optane, you cannot accelerate an NVMe drive with Optane. You should only ensure that the Bios is set using Optane Genie and the Optan Jul 15, 2019 · Thanks for your help Leon ! I very appreciate i change to M2_2 port it seem work now ! Mar 26, 2019 · Hi Josh, I think I see my problem now. Run the command select disk using the index number from the previous step. 5. If Jan 23, 2019 · Hi SSing68, Thank you for posting in the Intel® communities. The zip file is just the lastest ver of 'SetupOptaneMemory'. SystemSupportUtilityLog. I think I erased everything in the Optane Memory Module while installing Windows because I couldn't get it to work Feb 10, 2019 · I understand that you are having issues setting up the Intel® Optane™ Memory in your laptop. Are you aware that the Optane Memory is supported only on M2_2 slot. I bought the wrong module. Take note of the ID that appears next to the Intel® Optane™ Memory. I just bought this laptop a couple of months ago, and at that time I also tried Intel. Diskpart Erase/Clean will permanently erase/destroy all data on the selected drive. Browse . Jun 5, 2020 · From the diskpart prompt you will need to select a disk disk number (for instance, if the Optane Memory 16GB + drive is Disk 1, you would type select disk 1) and press Enter. e. I temporairly used it as an acceleration for my boot system, a 2. After installing the drivers, I end up with a "No Compatible Disk for Intel Optane Nov 20, 2018 · Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App Apr 5, 2019 · 1. This command will Sep 13, 2020 · This unallocated space will be used by Optane. Download Intel RST Driver and unzip it on your drive. The M2_2 slot is the slot located close to the board edge. 2. Oct 5, 2018 · Hi JesseB, I was wondering if you have any updates about this, regarding to my previous post. The following requirements were not met: No compatible disks for Intel Optane memory. specs. Regards, Diego V. sel disk n (where n is the number of Optane Drive 32GB) clean all (wait to finishing the cleaning process and exit to Windows). Run the command clean all. Use the ID for the Intel® Optane™ Memory. In Intel RST application, I was not able to Mar 26, 2019 · Hi Josh, Sorry I couldn't respond earlier. Thanks for your help. Go to the Peripherals tab. Any way if you will install Optane module and therefore you will need change the SATA mode Jan 24, 2019 · No compatible disks for intel optane memory . It's weird that the module doesn't appear there. The <disk_index May 11, 2020 · Intel RST Optane is only software/driver that can be used to accelerate HDD drive with Intel Optane Memory module. That would mean the following: There is something at BIOS/motherboard configuration level that is preventing the M. This will wipe any contents, if any, form Aug 13, 2020 · As we understand you have a problem with your Intel® Optane™ Memory H10 with Solid State Storage in your ASUS* VivoBook Gaming F571GD. i want to use the intel optane to accel one or both of the WD Black 2TB drivers. Thank you. Right click on iaStorAC. Sorry it took so long, I have been very busy Jul 13, 2019 · Thanks for the guilde ! Im already follow all step, lastest driver and bios but 'enable' is greyout in RST application like this ! Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Mar 27, 2019 · The drives that we recommended you to run a low-level format using “diskpart” are the “Disk 0 (WDC WUH721414ALE6L4)” and the “Disk 2 (NVMe INTEL MEMPEK1W03)” this because this drive seems to be the only HDD that is going to be compatible with Optane as it is a SATA drive, the “Disk 2” is the Optane module and we will like you to Dec 18, 2018 · no compatble dsk Private Forums; Intel oneAPI Toolkits Private Forums; All other private forums and groups Oct 31, 2018 · I can see now that the system is in UEFI mode, however the Intel® Optane™ Memory is still unrecognized by the OS. This will show all disks in your system. a single Intel® SSD 660p/665p Series drive with Intel® Rapid Storage Technology Driver/SW version 17. I understand that you are having issues installing the Intel® Optane™ Memory. List disk. i have Intel RST on and it's in the Optane/RAID Mode. That is because I removed Intel Optane without deactivating it first. It looks like the current module I have is not compatible with my Acer product and will only be seen as a storage device. Nvidia GeForce MX150. Should you need our technical assistance please do not hesitate to contact us back. Even though your laptop is compatible with the module, the manufacturer, in this case Lenovo* should help you with the configuration because it highly depends on the BIOS version and the OS settings. cpu i7 7700k. Mar 22, 2019 · Hello JLor0, Thank you for having contacted Intel® Memory & Storage Support. Everything seems to be well configured, so let's check if the module is recognized at BIOS level. Open Command Prompt as Administrator. 5. Try to wipe your Optane memory, to delete the old enablement: Open Administrator Command prompt Run Diskpart List disk sel disk n (where n is the number of Optane Drive 32GB) cle Hi Eric, It's great the reason was only the partition style and not something else like an incompatibility issue with the system. This may be possible when SATA devices are also connecte Oct 10, 2018 · Hi JesseB, That's great! Thank you for confirming that the issue was solved by replacing the module. about the other pc, it's 1 year old, and it's specs. Laptop makers sell notebooks with Optane memory, or you can buy it online May 6, 2020 · If you didn't disable Optane before installing Windows, your Optane memory is still "polluted" with the old activation. Oct 11, 2018 · I can see now that the system is in UEFI mode, however the Intel® Optane™ Memory is still unrecognized by the OS. Hi Shubham, Thank you for the update. If you have installed your Optane Memory in M2_1 slot, move is to M2_2 slot. Run the command select disk to select the Intel® Optane™ Memory. Make sure again that the system is in UEFI mode. Hello future readers, go into your Intel Rapid Storage Technolgy inside your peripherals tab if you have a Gigabyte board and under incomplete optane modules, select non-optane mode. Then install Optane, hope will work. 4. If we infer correctly we will appreciate if you can provide us with the following information: • The SSU logs. This command will list all drives in your system including the Intel® Optane™ Memory. And after I reinstalled Windows, Intel Optane cannot be activated. I finally received a new Optane module from Amazon. I will eve Oct 5, 2018 · Hi JesseB, I was wondering if you have any updates about this, regarding to my previous post. 5 sata HD, worked like a charm. im using laptop Acer E5-476G. Optane memory 32GB. If we inferred correctly review the following information: - The Intel® Optane™ Memory H10 with Solid State Storage seems to be detected by your system as a storage device and not as the Optane. Reboot your computer. Based Nov 19, 2018 · Run the command list disk. I can see that you have already the latest version of Optane Memory Software installed (and not as I thaught by mistake - RST driver). 2. None of them worked. These drives may contain the operating system (Boot Drive) or be a data Apr 12, 2020 · 5. Run Diskpart. 7. Make sure you selected the Intel® Optane Sep 28, 2018 · I'm gonna contact MSI. Thanks for sharing the solution. In order to do so, please go to your BIOS and navigate to the Peripherals tab and enter into the Intel(R) Rapid Storage Technology Dec 20, 2018 · Previously I had to reinstall my windows because my windows could not be opened. Have a nice day. exe said that the BIOS-Mode was UEFI (screenshot attached) while the Intel softw Sep 13, 2020 · Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Oct 7, 2018 · Yes I would still like help, I will run the things you asked me to now Jun 4, 2019 · After confirming your Intel® Optane™ Memory is duly installed as per your OEM’s recommendation, please run again the Intel® System Support Utility for Windows* and send us the SSU logs. The drives that we recommended you to run a low-level format using “diskpart” are the “Disk 0 (WDC WUH721414ALE6L4)” and the “Disk 2 (NVMe INTEL MEMPEK1W03)” this because this drive seems to be the only HDD that is going Oct 5, 2018 · Hi Epicminer3213, I'd like to know if you still need help with the Intel® Optane™ Memory and the setup process. You will see here a list of the drives in your system. Take note of the ID number associated to the module. Also i have 20GB of unallocated space towards the en . Re Sep 28, 2018 · Intel® NUCs; Memory & Storage; Embedded Products; Visual Computing; FPGA; Graphics; Processors; Wireless; Ethernet Products; Server Products; Intel® Enpirion® Power Solutions; Intel Unite® App; Intel vPro® Platform; Intel® Trusted Execution Technology (Intel® TXT) Intel® Unison™ App; Intel® QuickAssist Technology (Intel® QAT) Sep 27, 2018 · That's one thing that's driving me crazy! I had it sed to UEFI, and it showed correctly in System Info. If we infer correctly we will appreciate if you can review the following information: 1. I'll keep investigating from my side to see if I'm able to find anything else about this. I have seen this behavior when either the module is not connected in the corr Mar 20, 2019 · Hello! I just bought this 16gb intel Optane Memory device. Please let me know what response you get from them. B/C my boot drive is a 500gb 970 evo. 6. Intel® Customer Support Technician Under Contract to In Mar 20, 2019 · Hello! I just bought this 16gb intel Optane Memory device. pi wj mk yp lz xz no ue cg id